Our time is valuable, and so is yours. We strive to do our absolute best work on every vehicle we see, so you drive away completely satisfied. This means we must dedicate a specific amount of time in order to complete the job to our standards and have it ready on time for you, as well as make sure we are able to service the next client and keep our business running smoothly.
If you are late beyond a reasonably acceptable time to your scheduled drop off, pick up, or vehicle consultation without given notice, you will be subject to an additional charge.
We require at least 1 hour's notice to cancel or reschedule any vehicle consultation/inspection, or this fee may be applied to your next bill. Missed appointments will be charged a fee on your next booking should you not show up to your scheduled appointment without given notice.
Deposits for scheduled services must be paid in full within 48 hours of booking before any official booking date is set. After this time, if no payment has been received, the client will forfeit the right to their reservation of the selected date(s) and may have to reschedule.
Deposits are non-refundable should you cancel without re-booking but will be carried forward if an appointment is booked within 6 months.
By accepting our services, you agree to these conditions.
Renoson Industries Ltd. has a "we're not happy until you're happy policy".
We ensure that we take every step we can to make sure that you leave our shop satisfied. Our business was built on the strength of our reputation and the huge number of referrals we've received over the years. This wouldn't have been possible without our commitment to our customers.
If you have any concerns or are not completely satisfied with your experience for any reason, please allow us the opportunity to make it right. Your satisfaction is 100% guaranteed.
If you have any questions or concerns about our warranty policy, please fee free to contact us!
